Frequently asked questions

Each competition has a published draw date. Winners are selected using a verifiable random method from all valid entries, and every winner is published on our Winners page.

Choose a competition, answer the skill question, select how many entries you’d like, and complete your purchase securely with Stripe. Your ticket numbers are allocated instantly once payment is confirmed.

Yes. In line with UK law, a free entry route is available by post. See our Terms & Conditions for the current postal entry address and requirements.

Entries are generally non-refundable once a competition has closed. If a competition is cancelled, all entrants are refunded in full. Contact us if you believe there has been an error.

Physical prizes are delivered free of charge to your UK address. Cash prizes are paid directly to your bank account, usually within 7 days of the draw.